Careline, North Herts District Council
"As Careline Manager for North Hertfordshire District Council I have overall responsibility for the commissioning of work associated with the Careline monitoring centre in Hitchin.
This reference relates to work carried out in the design, project management, installation and commissioning of a temperature control system for NHDC Careline during August and September 2012.
We sought advice from Jonathan Pike of LOOP AIR CONDITIONING LTD following a recommendation by a local air conditioner distributor. During a procurement process Jonathan was asked to provide a solution to the issue of high temperatures in two IT areas and a Call Centre environment. Jonathan was then asked to provide quotations for the works including supply, installation and ongoing service.
During the process Jonathan provided a good level of feedback and communication. He demonstrated an excellent level of in depth knowledge at all stages. His recommendations were backed up by clear reasoning and he demonstrated empathy in his findings.
The delivery and works were carried out efficiently and to schedule. He maintained safe working practices with due regard to the needs of the business. The resulting system has proved efficient and effective in resolving the issues we faced.
I have no hesitation in recommending Jonathan Pike, Loop Air-Conditioning for carrying out works associated with air-conditioning design, installation and service."